Apple Travel runs every quote, booking, and follow-up through WhatsApp and spreadsheets. We replaced that with a single internal system that tracks leads, itineraries, payments, and agent performance in one place.
#CRM
#OPERATIONS
Apple Travel is a Medellín-based travel agency with over 20 years in the business, managing corporate and leisure trips through a network of advisors who coordinate everything by WhatsApp. As the agency grew, so did the number of open quotes, installment payments, and trips in progress — with no central system to track any of it.
We designed and built a custom CRM from the ground up: lead intake, quote-to-booking pipeline, payment plan tracking, itinerary management, and per-advisor performance visibility, all inside one internal tool built around how the team already works.
Every advisor now works from the same pipeline instead of scattered chats and spreadsheets — from first contact to final payment, with nothing falling through the cracks.
From automation to full-scale software platforms — we'd love to hear about what you're building. Free consultation, no pressure, real answers about what it would take to get you results like these.
